Sometimes we receive email that we are not certain what to do with. The first question to ask yourself is, “Is there any action that I need to take?”. If so, then take action and respond appropriately. If there is not action to take then ask yourself, “Is it important information to save?” If so, then file it appropriately. Lastly, “Is it information that someone else needs?” If so, then forward the email to the appropriate person. If you have answered no to all the questions, then you most likely you can delete the email.
When you leave email in the inbox thinking you will go back to it, you often don’t. Take the few extra seconds to process the decision or action you need to take with an email before moving onto the next one. This process in managing incoming email will help you become quicker, more efficient and ultimately lead to quicker action and response.