Email Management Online Training


This Email Management Training will offer instruction on how to manage, sort, file, track, organize email. Each course is built around a fundamental aspect of managing email communications. Further instruction is also provided on the three primary email tools of Outlook, Lotus Notes and gMail. Courses in this training series are built around proven email management best practices and techniques used by many companies and organizations. The entire course content was developed by productivity expert, K.J. McCorry.


A certificate of completion will be issued once all eight (8) email management courses have been completed.

Training Time

Each course takes between 20-30 minutes at the users own self-pace. The entire email management training is 8 courses and up to 4 hours of training.


This training can be for any office workers who would like more information on how to manage their daily email to be more efficient and save time.

Cost and Access

The training is cost-effective at $167 for the entire training. All courses will be available for one (1) year for one (1) user. Users can retake any or all of the email courses as often as they would like within that one year time frame.

For company pricing for 100 users or more, please contact us for discounted pricing


Course Titles

Three Strategies to Email Management

Managing Incoming Email: Processing Strategies

Managing Incoming Email: Using Email Functions

How to Identify Action-Related Email

How to Organize and File Emails

Creating Effective Email Communications


Engaging and Interactive: Trainings are produced in Adobe Captivate Flash videos and provide engaging, participatory, interactive learning.

Content: All content was developed and written by productivity expert and author of Organize Your Work Day in No Time, K.J. McCorry.

Quiz: There is a Knowledge Check quiz is in each course to test the learners' knowledge of course concepts. These have a variety of question formats, including multi-choice, true/false, sequence and fill-in-the-blank.

Personal Skill Builders: Our customized activities allow learners to apply course concepts and recommendations into their unique work life.

Computer Instruction / Productivity Tools: Instructional videos, screen recordings and instructions assist with utilizing productivity tools—including Outlook, Lotus Notes and Gmail as well as other computer functionality.

Best Practices: Co-Worker Examples provide the learner context on how to apply the concepts and recommendations.

Quick Navigation: At the end of each course is a Course Outline, along with a Table of Contents that facilitates quick access to navigate through the course.

Next Steps: A Next Steps slide located at the end of each course provides clear recommendations for each user to take to implement the learning.

Resources: There is a wide realm of resources accessible in each course including: websites, articles, product recommendations, podcasts, videos and books.

Accessibility: These trainings strive to meet the highest standards of usability and accessibility. The courses are developed to meet technical requirements of Section 508 of the Rehabilitation Act. Learn more.

Technical Requirements

High speed Internet connection

Browser: Internet Explorer, FireFox, Chrome, Safari, Opera or any standards compliant browser (most recent browser version recommended).

Authorware and Macromedia Flash player recommended but not required.

JavaScript must be enabled.

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