Email Management Training

The Email Management e-learning training is an interactive and self-paced e-learning format. It will offer instruction on how to manage, sort, file, track, organize email. Our online trainings allow workers to learn anywhere, anytime from any computer with Internet access. This cost-effective format provides learners an engaging and participatory way to learn remotely.

Each course is built around a fundamental aspect of managing email communications. Further instruction is also provided on the three primary email tools of

Outlook, Lotus Notes and Gmail. Courses in this training series are built around proven email management best practices and techniques used by many companies and organizations. The entire course content was developed by productivity expert, K.J. McCorry.

Training Time

Each course takes between 20-30 minutes at the user's own pace. The entire email management training is 8 courses and up to 4 hours of training.

View a sample of this course

*Flash must be enabled to view. Firefox or IE recommended.


This training can be for any office workers who would like more information on how to manage their daily email to be more efficient and save time.


This online course is offered through Open Sesame.
For company pricing for 100 users or more, please contact us for discounted pricing.

Course Titles

Three Strategies to Email Management
Managing Incoming Email: Processing Strategies
Managing Incoming Email: Using Email Functions
How to Identify Action-Related Email
How to Organize and File Emails
Creating Effective Email Communications
Managing Email on Mobile Devices
Key Functionality to Use in Email Programs


Engaging and Interactive

Trainings are produced in Adobe Captivate Flash videos and provide engaging, participatory, interactive learning.


All content was developed and written by productivity expert and author of Organize Your Work Day in No Time, K.J. McCorry.


There is a Knowledge Check quiz is in each course to test the learners' knowledge of course concepts. These have a variety of question formats, including multi-choice, true/false, sequence and fill-in-the-blank.

Personal Skill Builders

Our customized activities allow learners to apply course concepts and recommendations into their unique work life.

Computer Instruction / Productivity Tools

Instructional videos, screen recordings and instructions assist with utilizing productivity tools—including Outlook, Lotus Notes and Gmail as well as other computer functionality.

Best Practices

Co-Worker Examples provide the learner context on how to apply the concepts and recommendations.

Quick Navigation

At the end of each course is a Course Outline, along with a Table of Contents that facilitates quick access to navigate through the course.

Next Steps

A Next Steps slide located at the end of each course provides clear recommendations for each user to take to implement the learning.


There is a wide realm of resources accessible in each course including websites, articles, product recommendations, podcasts, videos and books.


These trainings strive to meet the highest standards of usability and accessibility. The courses are developed to meet technical requirements of Section 508 of the Rehabilitation Act. Learn more.

Technical Requirements
High speed Internet connection
Browser: Internet Explorer, FireFox, Chrome, Safari, Opera or any standards compliant browser (most recent version recommended)
Authorware and Macromedia Flash player recommended but not required
JavaScript must be enabled